Terms and Conditions of deposits

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Workshop Deposits.

As we often have a waiting list for work such as dyno appointments we now reserve the right to take a deposit for all workshop jobs that take 3 hours or longer when the booking is made by you.

The deposit cost is £30 including Vat per booking. If you cancel your booking more than 4 working days before your confirmed booking date you will receive a refund as we will then be able to offer your booking slot to another customer. Any bookings cancelled within 4 working days your deposit is then non-refundable unless you re-book at the time of cancellation in which case your deposit is then carried over to your new booking.

We do try and be as fair as we can but do, on occasions,  have customers not turn up for bookings made in the workshop without any previous contact to cancel. This then means customers who need work urgently are unable to be offered an earlier appointment.

Parts Deposits.

Parts ordered in and non from our own stock will require either payment in full or a deposit upon you placing your order. Deposits are non refundable once we have placed the order for your parts with our supplier. This is due to a majority of our suppliers not accepting returns on parts ordered from them, especially in the case of specially made items.

If you wish to cancel your order and we can cancel the order with our supplier and obtain a refund from them then we will refund you. If we only get charged a re-stocking fee then we can refund your payment or deposit less the cost of the re-stocking fee and any associated postage costs.


Rear of Beckleys Garage | Leatherhead Rd | Great Bookham | Surrey | KT23 4RQ | T. 01372 453322 | E. info@stevejordanmotorcycles.co.uk
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